Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour answer warranty with all our Linux shared hosting packages, meaning that every single assistance question you send is going to be reacted to within one hour max. Our support team members are trained to immediately correct any situation and to offer you prompt advice on any concern that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is delivered by a team of capable specialists who definitely are able to respond to your inquiry straight away. You can easily get hold of the tech support team crew by starting a customer assistance ticket from your Web Site Control Panel or by posting us an e–mail message. On working days, you may as well call us on the phone or take advantage of the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a complete information base into the Control Panel which enables you to obtain handy step–by–step information anytime. Each part of the Control Panel has its own contextual guide area presenting a selection of how–to articles. We have also made movies to present you with a superior visual representation of the correct way to complete any given activity.