Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center section incorporated into our Web Site Control Panel offers a selection of help articles and commonly asked questions. Aimed towards resolving any common problem that you could possibly face, they are contributed by our support team of well–trained techs.

  • Top quality support service
  • How–To Video Clips

  • If you would rather see how an action is implemented or how a problem is dealt with, instead of just reading about it, then have a look at our selection of step–by–step video tutorials. They cover plenty of different topics and will help you quickly learn how to work with the Web Site Control Panel.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 help desk service with a sixty–minute ticket response time guarantee. A team of trained tech support engineers will be at your disposal to attend to all the questions that you could possibly have. During non–peak times, a reply will be given in even less than 20 minutes.