A 99.9% Server Uptime
The advantage of constructing your own shared hosting system is that you do not need to worry about compatibility issues – you configure a special set of software apps in such a manner as to work with a particular set of hardware parts. The result is something considerably more steady and reliable, because there are much less possible risks of failure. We have built our cloud hosting system using proven hardware elements along with a heavily customized version of Security–Enhanced Linux in an attempt to create a completely secure and safe environment for your sites.
For this reason, with each of our Linux shared hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is important to also build your own network infrastructure. This is the reason why we built a custom internal network in each one of our datacenter facilities. Based on top–hole Juniper routers and switches, our internal network allows for faster–than–the–blink–of–an–eye data transfer speeds and is fully redundant.
As a result, you can enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, no matter which web hosting package you have selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are dissatisfied with our hosting services, or if you think that they are insufficient, or if you decide that you want a Linux VPS packages rather than a cloud hosting account – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you will retain full control of your domains even when you cancel your account with us.
24/7 Technical Support
If you’ve ever been forced to wait around for hours for a response, you’re probably aware of how maddening this can be, particularly if your website is on the line. This is exactly why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be here and they will reply to you in less than 1 hour. And the best thing is that their average response time is well under 20 minutes!