Service Uptime Guarantee in Shared Hosting
All our shared hosting plans feature a 99.9% service uptime guarantee. We can easily reach that goal by using a cutting-edge cloud hosting platform where every service (files, e-mails, databases, etc.) has its own set of machines. We do not run everything on just a single web server as most providers do, so we have practically wiped out the downtime of any service and even in peak times we can balance the load between servers for the greatest achievable performance of your internet websites. If one web server fails, the other ones within the cluster will take over to provide continuous work of the Internet sites. To prevent infrastructural issues, our web server facilities use highly effective diesel backup generators and a number of independent Internet providers as to make sure that website visitors will be able to reach your websites no matter what. We also have a crew of knowledgeable administrators overseeing the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for every semi-dedicated server package purchased through our company. You can forget about your web site being unavailable for any reason since we employ a top-notch cloud web hosting platform with a custom-built load balancing system. As opposed to running everything on a single server and risking one service to take everything down, we have spread the numerous services among their own groups of web servers. Basically, your files, database, email messages, stats, and so on, are handled by independent clusters, so the failure of one web server has no impact on the overall service or on your sites. A number of backbone Internet providers and diesel backup generators guarantee that infrastructural problems are not going to affect your sites either. We've got software and hardware firewalls as well as a qualified team of professionals to monitor the incoming & outgoing traffic and to respond to any software issue 24/7.
Service Uptime Guarantee in VPS
When you get a Virtual Private Server through us, we guarantee that the physical hosting server your account is set up on is going to be working a minimum of 99.9% of the time. While we can't control what you do with the VPS and what you install on it, we will make sure that the main hosting server will work 24/7 with no disruptions. Our facilities have several Internet providers as well as backup generators to ensure the continuous work of all servers placed there. If you experience a difficulty with any virtual server on the physical one, we have a team of skilled administrators to eliminate it in a very timely manner and to to guarantee the other virtual private server accounts within that server won't be affected. We use only new, carefully tested hardware components for all the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Hosting
If you purchase a dedicated server package from us, you will be able to take full advantage of our service and network uptime warranty. We will make sure that your website hosting server is accessible no less than 99.9% of the time no matter what. We use new, diligently tested hardware to assemble each and every web server and we ensure that all the pre-installed software is working correctly before the web hosting server is handed over to the client. We have also taken measures to avoid any possible infrastructural problems - the uninterrupted power supply is guaranteed by powerful diesel generators, while 24/7 access to the dedicated servers is ensured by using a number of independent Internet service providers. Our admins are available constantly, including weekends and holidays, so even if any unpredicted issue appears, they will resolve it in a timely manner to avoid any downtime of your web server and the websites or offline applications accommodated on it.