A lot of people who begin using their 1st web hosting account, or change companies, normally have enquiries about how particular operations are performed or encounter problems when setting up various things, including e-mails, website settings, etc. This is why, a lot of hosting providers have compiled documentation with the most popular questions and issues in order to help their customers obtain information quickly and seamlessly. Consequently, the client service staff can dedicate more time to actual problems that given clients may be facing, because the solution for the smaller things will be available on the Internet and customers can tackle them without having to get in touch with the technical support team. Having exhaustive documentation is rather important, especially for new customers without any past experience, because the hosting service entails heaps of features and many people can get confused about what action to take. A good information repository can both help you do the things that you need and acquaint yourself with how the web hosting service works in general.

Extensive Online Documentation in Shared Hosting

If you buy a shared hosting package from us, you will be supplied with access to our detailed online help documentation where you will find info on pretty much everything associated with our web hosting packages. The topics cover anything from how to set up an e-mail account on your cellular phone, to how to do various things using an .htaccess config file. The articles themselves are written in an easy-to-grasp manner and include elaborate guides on how to execute a particular operation inside your Hepsia Control Panel. You can also find information that is not related directly to Hepsia, for example one that concerns web-based applications on your PC. The complete list of articles will be available in the Control Panel’s Help section, but those that are related to a certain Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you will be able to find out virtually everything related to your account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting, will permit you to access the comprehensive online support documentation that we have compiled for you. The articles contain generic info on our web hosting services, educational tutorials about the various features that you can use, as well as troubleshooting instructions that can help you rectify common problems that you could stumble upon. The topics that we have covered encompass more or less everything, from elementary things such as how to host a new domain name in your account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available in the right corner of the page that you’re on, whereas the whole article collection is accessible through the dedicated Help section.